Terms of Use

Welcome to www.tomatoq.com, which is operated by Tomatoq Limited, located in Auckland, New Zealand.

1, Acceptance of Terms of Use Agreement

1.1, By using of our website, you agree to accept and agree to be bound by our Terms of Use and Privacy policy. If you do not agree to accept and and agree to be bound by our Terms of Use and Privacy policy, please do not use our website.

1.2,  Due to the high risk, our website do NOT supply the service to these countries and our website locations do NOT include these countries, Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Ukraine.

1.3, We do NOT supply our services to anyone who is currently on a sanction list, such as those individuals or entities named to a restricted person or party list of the U.S., United Kingdom, European Union or United Nations, including the sanctions lists maintained by the U.S. Office of Foreign Assets Control or the Denied Persons List or Entity List maintained by the U.S. Department of Commerce, is prohibited.

1.4, Sexually oriented classified is prohibited on our website.

1.5, We may, from time to time, make changes to this Agreement. We will post an announcement on our website if we make material changes to this Agreement. You accept that by doing this, we have provided you with sufficient notice of the changes.

2, Your account

2.1, As a registered user of our website, you are responsible for maintaining the confidentiality of your account details, such as password and any other information of your account. You may change your password at any time by following instructions. You agree to immediately notify us of any unauthorized use of your account.

2.2, You agree that you are solely responsible for all activities that occur via your account. You agree to comply with all applicable laws when using our website.

2.3, You agree that we may terminate your account and use of the services on our website if we believe that you have violated our Terms of Use or any applicable laws.

3, Fee (Membership Fee)

3.1, We offer free listing and fee-paid classified listings.

3.2, All our fees are stated in New Zealand Dollars and all our fees include GST (Goods and Services Tax). We may update the fee (Membership fee) from time time, the new pricing will be effctive when it has been updated.

4, Delivery

After you have paid for your order, you will receive a notification email to confirm your payment, and you can clcik [+ Post Your Ad] to  complete the listing details page. then click [Submit] button to post your ad. It will show up to the public right away, and you will receive a notification email to confirm that your ad is now published. When your ad is published, the delivery of your order is completed.

5, Cancellation

5.1, When your ad is published, the delivery of your order is completed. In this case, you cannot cancel your order, but you can edit your ad or delete your ad anytime before your ad expires.

5.2, If you have paid for your order, and then you decide not to publish your ad. In this case, you can cancel your order and ask for a refund.

6, Refund

6.1, After a listing has been published, the delivery of your order is completed. This listing fee (membership fee) cannot be refunded, even in the event that you terminate the related service by yourself, or you are terminated by us for breach of our Terms of Use.  

6.2, If you have paid for your order, and then you decide not to publish your ad. In this case, you can ask for a refund. Please email us your refund application with your order details. We will check your refund application and your order details. We will issue the refund after we have checked and confirmed your refund application, and you will receive a notification email about the refund. This will take up to 5 working days after we have received your refund application.

6.3, After you have paid your Promotion fee, your listing will be promoted at once. You cannot cancel the promotion. The promotion fee is not refundable. If your listing will be expire in less than 30 days, then, your promotion will be ended at the time when your listing expires.

7, Payment and security

7.1, We accept credit card/debit card payments from Visa, Mastercard, American Express, and China UnionPay. We accept payments from Alipay.

7.2, We would like you to have a safe and secure online experience. All payments via our website are processed using SSL (Secure Socket Layer), thus all your sensitive information is encrypted to protect your privacy. All credit card and debit card payments are tokenised and encrypted to ensure the information cannot be relayed elsewhere.

7.3, We use Stripe as our payment gateway provider which runs through their PCI-DSS compliant hosted page, ensuring your payments are safe, seamless and secure.

Stripe is an industry-leading payment processing platform.

You can visit  www.stripe.com  for more information about Stripe.

8, Disclaimer of Warranties

8.1, The listing/advertisement information is provided to our website by third parties, and we are not responsible for the accuracy of such information. The placement of such listings/advertisements  on our website do not imply any endorsement or recommendation by us of the listed/advertised content, products, or services. Each lister/advertiser is solely responsible for the content of listings/advertisements on our website, including links.

8.2, Your use of our website and our services is at your sole risk. To the extent permitted by law, we accept no responsibility or liability arising from or in connection with your use of our website and the information contained on it. You are responsible for any loss or damage, direct or indirect, that results from your use of our website.

8.3, To the extent permitted by law, we make no warranty that i) the services provided will be uninterrupted, ii) the quality of any services obtained through our website will meet your needs, iii) the content or information obtained on or through our website is error-free.

9, Links

This website may contain links to third-party websites or resources. Links to such websites or resources do not imply any endorsement or recommendation by us of such websites or resources or the content on or available from such websites or resources. We are not responsible or liable for  such websites or resources or the content on or available from such websites or resources. You are solely responsible for all risks arising from your use of any such websites or resources or the content on or available from such websites or resources.

10, Intellectual Property

The contents of our website are protected by copyright and other intellectual property under both New Zealand and foreign laws. Unauthorized use of the contents may violate copyright, trademark, and other intellectual property laws. Unless otherwise provided on our website, it is not permitted to reproduce, display, distribute, or otherwise use the contents in any way for any public or commercial purpose, including any reproduction in any form on the Internet.

11, Law of this website

This website is governed by, and is to be interpreted consistently with, New Zealand law.

12, Consumer Guarantees Act

Please refer to Consumer Guarantees Act for more information.